Question 1

What makes Nexora different from existing IFE systems?

Accepted Answer

Nexora was born from a gap we identified for years — millions of passengers who are Deaf, Hard of Hearing, or non-native speakers have been underserved by existing IFE systems. We built Nexora specifically to bring accessibility and multilingual intelligence into the cabin for those who need it most. Unlike legacy systems that depend on ground connectivity, Nexora processes everything locally on the aircraft — delivering real-time captioning, multilingual translation, and AI sign language interpretation with no latency and full offline capability. The accessibility rules the U.S. Department of Transportation has been directed to issue for IFE systems confirm what we've always known: this is a problem that needs solving.

Question 2

How does the multilingual translation work?

Accepted Answer

Nexora's translation engine supports over 100 languages with under 1.5 second processing time. It handles real-time audio translation for crew announcements, safety briefings, and service instructions — so every passenger receives information in their preferred language.

Question 3

Is Nexora compatible with existing aircraft hardware?

Accepted Answer

Yes. Nexora is designed as a software-first platform that integrates with most modern IFE hardware. For airlines seeking full on-device AI processing capabilities, we also work with certified hardware partners that support local inference acceleration.

Question 4

Does Nexora require replacing our existing IFE hardware?

Accepted Answer

No. Nexora is a software overlay that integrates within your existing IFE content sandbox. Your current IFE hardware remains in place — no replacements and no aircraft modifications.

Question 5

Does Nexora require aircraft grounding for installation?

Accepted Answer

No. Nexora deploys during standard aircraft ground time windows. There is no requirement to ground aircraft or schedule special maintenance windows.

Question 6

How does Nexora integrate with existing IFE systems?

Accepted Answer

Nexora is designed as a hardware-agnostic software overlay that integrates within the IFE content sandbox environment. Our engineering team works with the airline to configure Nexora against the existing IFE infrastructure, ensuring seamless integration regardless of the underlying platform.

Question 7

How does Nexora handle passenger data privacy?

Accepted Answer

Privacy is fundamental to how Nexora operates. Core processing — captioning, translation and personalization — runs on edge hardware aboard the aircraft. We follow a process-and-discard model for personal data: nothing a passenger says or types is stored beyond the session, and no passenger profile leaves the aircraft. The platform is designed with GDPR, CCPA and PIPEDA principles in mind.

Question 8

What is Nexora's approach to aircraft safety systems?

Accepted Answer

Nexora operates exclusively within the IFE content sandbox with read-only access. It has no write access to aircraft avionics, flight systems, or safety-critical infrastructure. The architecture is designed to a DO-178C Level E posture — meaning no safety effect on the aircraft.

Question 9

What accessibility features does Nexora include?

Accepted Answer

Nexora delivers three core accessibility capabilities: Real-Time Speech-to-Text Captioning for all PA announcements and IFE audio content, Live Multilingual Translation across 100+ languages for menus, announcements, entertainment, and safety information, and an AI Sign Language Avatar that converts live audio into ASL and BSL on every seatback in real time — an industry first. Together, these are designed for the in-flight entertainment accessibility rules the U.S. Department of Transportation has been directed to issue under the FAA Reauthorization Act of 2024.

Question 10

What do the 2028 IFE accessibility rules require?

Accepted Answer

The FAA Reauthorization Act of 2024 directs the U.S. Department of Transportation to issue regulations making in-flight entertainment accessible to passengers who are Deaf, Hard of Hearing, blind or low-vision — including captioning and audio description. Airlines are planning around a 2028 horizon. The final scope and compliance dates are set by DOT; we will publish the citation here as the rulemaking is finalised. Nexora's Lite tier is designed to deliver live captioning and translation on existing IFE hardware so airlines can meet these requirements without a hardware programme.

Question 11

How accurate is the real-time speech-to-text captioning?

Accepted Answer

Nexora uses state-of-the-art speech recognition models tuned for the cabin acoustic environment, running on edge hardware aboard the aircraft. Accuracy improves with each model update, which is delivered during ground time.

Question 12

What languages does Nexora support?

Accepted Answer

Nexora supports 100+ languages for real-time translation and caption display. The language library is continuously expanded with platform updates.

Question 13

Does Nexora work without internet connectivity?

Accepted Answer

Yes. Nexora's edge-first architecture ensures core functions — including captioning and translation — operate via local edge processing without satellite connectivity. Cloud services enhance performance when connectivity is available, but are not required for basic operation.

Question 14

What does deployment cost?

Accepted Answer

Nexora pricing is structured by tier and fleet size, with models including per-aircraft licensing and revenue-share arrangements for commercial tiers. Contact us for a tailored proposal based on your fleet and compliance requirements.

Question 15

How long does it take to deploy Nexora?

Accepted Answer

Typical deployment timelines range from 6 to 12 weeks from discovery to full fleet rollout, depending on fleet size and IFE platform. Pilot deployments can be operational in 4–6 weeks.

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